Washing Machine Won't Drain

A washing machine that won't drain is usually caused by a clogged pump filter or kinked drain hose.

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   Step 1: Unplug the machine

   Safety first — unplug the washing machine from the wall outlet before doing anything else.

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   Step 2: Locate the pump filter

   On most front-loaders, the filter is behind a small panel at the bottom front of the machine. On top-loaders, it may be inside the drum near the agitator.

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   Step 3: Clear the filter

   Place a towel and a shallow pan under the filter cap. Slowly unscrew the cap — water will flow out. Remove any debris (coins, lint, small garments) from the filter.