Contact
Get in touch
We’re a small team. We read every message. Response time is typically within 1–2 business days.
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Report a guide error
Found an incorrect step, a safety issue, or outdated information in a guide? Please tell us — we take accuracy seriously.
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Privacy requests
To exercise your rights under PIPEDA, CCPA, or GDPR — including access, correction, deletion, or portability of your data — email us with the subject line 'Privacy Request'. We will respond within 30 days.
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Pro Portal & business enquiries
Property managers, building operators, or enterprise enquiries.
Before you write
Check our FAQ — it answers the most common questions about guide accuracy, data collection, and the Pro Portal. You may get a faster answer there.